Refund, Covid and Event Cancellation Policy

Refund, Covid & Event Cancellation Policy

Please read Em Yoga policies carefully. If you have any questions please get in touch

REFUND POLICY:

During these uncertain and new times surrounding COVID-19 it’s our primary desire that everyone stays healthy and safe! In case of any circumstances related to COVID-19  that affect our retreat, we are offering a more flexible cancellation policy.

It is the responsibility of each participant to book their flights and to find out about flight schedule changes and Covid-19 regulations relevant for international travel.

Travel Insurance is strongly recommended. 


Non-COVID related cancellation refund requests

  • 60+ days or more prior to the retreat date: Your payments will be refunded, less total (£100 UK retreats, £250 International retreats) that is your non-refundable deposit.
  • 59-30 days prior to the retreat date: payments are not refundable, but are transferable to another participant at your responsibility to find.
  • Cancellation less than 30 days prior to retreat start: no refund.
  • Credit Vouchers are non-transferable and valid until the end of 2022


COVID-Related cancellation refund/transfer requests
 

You may request a transfer in the event of government-mandated restrictions on travel, or a positive COVID test which results in a forced and involuntary inability to attend the retreat. Please understand that an actual travel restriction is different from personal choice to not travel.

  • Positive COVID test  (Doctor’s note required)
  • Travel restriction to destination at the time of the retreat
  • Travel restriction on your country of flight origin at the time of the retreat

    Proof (in English) of government-mandated restrictions and/or positive test results must be submitted with an emailed transfer request.

  • Cancellation 30+ days – 100% will be refunded less £25 GBP admin fee
  • Cancellation less than 30 days of retreat start – 100% credit voucher for the amount paid less £25 GBP admin fee
  • Credit Vouchers are non-transferable and valid until the end of 2022

EVENT CANCELLATION:

In the unlikely event that the program is cancelled, full payments will be refunded.

Travel expenditures will not be reimbursed, and are considered each individual’s own liability.

Travel Insurance is strongly recommended.